Pick-Up Only Shipping Policy
Order Processing:
Orders will be processed within 24 hours of receiving payment.
You will receive an email confirmation when your order is ready for pick-up.
Pick-Up Location:
Our salon is located at 120 Cumberland St. (2nd Floor).
Please refer to our website for business hours and pick-up availability.
Order Notification:
You will receive a notification via email/text when your order is ready for pick-up.
Please wait until you receive this notification before coming to pick up your order.
Identification and Authorization:
When picking up your order, please provide a valid photo ID and a copy of your order confirmation (printed or digital) for verification purposes.
If someone else is picking up the order on your behalf, they must present a copy of your order confirmation, a valid photo ID, and a signed authorization letter from you.
Order Changes and Cancellations:
Any changes to your order must be requested within 24 hours of placing the order.
Order cancellations must be requested within 24 hours of placing the order to receive a full refund.
Missed Pick-Up:
If you are unable to pick up your order within 3 days of receiving the pick-up notification, please contact us to make alternative arrangements.
Orders not picked up within 3 days without prior communication may be subject to restocking fees.
Returns and Exchanges:
We do not accept returns or exchanges for products picked up in-store.
If you have concerns about the quality or condition of your order, please contact us within 2 days of pick-up for assistance.
Contact Information:
If you have any questions or concerns regarding your pick-up order, please contact our front desk team at yorkville@salondaniel.ca or (416) 975 - 1935.
